ZoomInfo becomes a field in Agentforce.

Four steady quarters. Then renewals come due, and reps let Outlook's free agent find their buyers instead.

The Buyer: Salesforce adores a clean database. 15% over market. Agentforce keeps losing people's numbers.

The Buyer: You'll live on the Lead page, just below Fax. Very cozy.

Outcome: Lost as a feature

You charged extra for an agent Microsoft included free. Reps took the free one, and your data became a field in someone else's agent.

One path that gets here

A · Then ZoomInfo Copilot does it better. On topA · Put Copilot in every plan, free

Play it yourself

Other endings where you lose as a feature

All 11 endings · The cast · The thesis