Your biggest customer stopped opening Salesforce.
October 2026. Moscone is empty, a month after Dreamforce. Salesforce already runs inside Claude and ChatGPT. Your biggest customer's revenue chief kept his badge.
The CRO: Pipeline review used to be Monday in Salesforce. Now it's Claude, Monday, 8 a.m. Your skills, by the way. Great skills.
The CRO: So I'm truing down 4,000 seats. Your own login report says nobody's in there. Let's stay friends.
OMNI: You asked why anyone should log in again. They took you at your word.
- A. We'll sell Agentforce on every seat. $125 a user, on top.
- B. Then every agent runs on Salesforce. Headless. Seats shrink. API calls soar.
- C. Then we bill per unit of work. Not seats. The edition price list dies.
- D. Then I'll buy the agent his reps use. $2B for 120 people. Small, for us.