Still independent. Still answering.
You turn T-Mobile down. Every quarter a different lab leads, and your agent quietly moves each call to whichever is best.
The Chair: No carrier will route through a rival. No lab will run on one. We do both. Motion carried.
OMNI: ...Could someone give me a callback number? Mine keeps getting flagged.
Outcome: Won the relationship
Lock-in was never the phone number. It's years of every customer's conversations, remembered and carried on any network. That compounds, and no lab owns it.
One path that gets here
A · Then our AI rides on every messageB · Quit fighting Amazon. Open our lines to every agentA · Ours. We register and vouch for every agentB · Sign, and keep every customer's conversation. Any labB · No. The conversation stays neutral