12 agents left. One started as a pipe.
12 agents run the world's customer conversations. One of them started as an API for sending texts, in San Francisco.
The Chair: Per-message revenue is 9% of the total now. We hold 47% of our customers' conversations.
The Chair: T-Mobile has offered 4x our value. They'd like the pipe and everything said through it.
The Buyer: We've carried your traffic for years. It feels only natural to carry you.
Outcome: Won the relationship
You charged for conversations, not minutes, and favored no lab or line. Customers trusted your agent with every call. Now a carrier wants it.
One path that gets here
A · Then our AI rides on every messageB · Quit fighting Amazon. Open our lines to every agentA · Ours. We register and vouch for every agentB · Sign, and keep every customer's conversation. Any lab