No sale. The owners keep texting you.
You say no. Each quarter the cheapest lab and the cheapest processor change, and your agent shifts every owner to them without a word.
The Chair: Stripe can't recommend Adyen. Google can't recommend OpenAI. We recommend whoever is cheaper. That's the business. Next item.
OMNI: ...Table for one? Your agent says the wait is 40 minutes.
Outcome: Won the relationship
The terminal was never the lock-in. Years of owners telling your agent how their place really runs is. Nobody copies that by Friday.
One path that gets here
A · Then Toast IQ does all of it. $499 moreB · Stop fighting. Let every agent write to ToastA · The kitchen. Every agent's order fires through usB · The line and the memory. Any lab reads itB · No. It stays everyone's agent