Iris, included.
Five good quarters. Then the agents learn to close contracts end to end, and envelope volume falls 70 percent in a year.
The Buyer: Salesforce admires what you've built. Twenty percent over market. You'll be a button inside Agentforce.
The Buyer: A very nice button. Sign here. And here.
Outcome: Lost as a feature
You sold the agent as an add-on, the one move that didn't cannibalize the core. A free suite cannibalized it anyway.
One path that gets here
A · We'll put our own agent in every envelopeA · Bundle our agent into every plan. Outbuild them