35,000 customers want their inboxes back.
You promised nothing your agent reads ever leaves the customer. 9,000 customers sign on. Then they ask about the ten years before the promise.
Your agent books meetings for 9,000 customers now. Then a letter arrives from the customer council, signed by 212 of them.
The Cloud CRO: Ten years of my team's email built your database, darling. My agent wants that memory back. All of it.
OMNI: Who knows whom is context. Context goes home to its agent. Usually me.
Head of Data Research: We can hand each customer its own relationships, private, and keep only who changed jobs. Or we keep everything.
- A. Give it back. Our agent keeps it for them. Any lab. The moat becomes their memory.
- B. No. The network is our moat. Stay the best at finding strangers.