Twilio becomes the phone skill in Copilot.
Your agent is still the best voice on the network. Inside a general agent, calling is one skill among thousands.
The Buyer: Microsoft will pay 30% over market. Mostly for the carrier contracts in 180 countries.
The Buyer: Your customers won't even notice. Copilot was already the one dialing.
Outcome: Lost as a feature
General agents absorb specialists as skills. Yours was the best voice skill there was, which made it a purchase, not a company.
One path that gets here
A · Then our AI rides on every messageB · Quit fighting Amazon. Open our lines to every agentB · We carry every conversation. Teach our agent with itB · Voice and text only. No one is better