Toast becomes the restaurant skill in Alexa+.
You kept Toast's agent expert on restaurants, nothing else. The labs' agents learn restaurant work from a million owners at once.
Your agent still knows kitchens better than anyone. But owners want one agent for the bakery, the food truck and the taxes.
The Buyer: Amazon will pay $16 billion. Mostly for the screens in 180,000 kitchens.
The Buyer: Your agent becomes a skill Alexa calls when someone says 'restaurant.' Very popular on Fridays.
Outcome: Lost as a feature
Owners wanted one agent for the whole business, not a specialist per trade. The best restaurant skill became something a general agent buys.