Owners love the agent. 200 partners want it dead.
You built Toast's agent for the owner's texts, priced per cover. Owners pay for results, and 200 partners sell results too.
Toast Agent answers the owner's texts: schedules, orders, reviews, payroll, at $0.25 a cover. 62% of pilots buy. Then field sales storms in.
Head of Field Sales: HOLD IT! My reps sell $69 plans door to door! You made the plan a footnote! What goes in their quota, covers?!
The Restaurateur: Cute agent, darling. It just can't see past Toast. My bars run on Square, my catering on Shopify.
Head of Payments: And 200 partners just learned we compete with them. Their agents still need our kitchens. Nobody builds a kitchen in a quarter.
- A. Hold it. Our agent, on any terminal. Square and Shopify included. Two thin years.
- B. Then every partner's agent fires through our kitchen. Shelve ours. Cook for everyone's.
- C. Fine. Toast IQ goes back to being an add-on. Partners put down the pitchforks.