Customers love it. Your sales floor doesn't.
Box Agent runs contract review and audit response in Slack, Teams and email. Pilots convert at 61 percent. The sales floor goes quiet.
The CIO: My teams adore it, darling. I'll pay for the work. I won't pay for forty seats.
Head of Sales: HOLD IT! Every deal swaps forty seats for one usage line! Three regional VPs quit this morning!
The CFO: And the stock is down twenty-five percent. That's temporary, isn't it?
Head of Product: He's right that seats are dying. He can't stop it. The question is who gets paid for what replaces them.
- A. Hold the line. We pay reps on usage. Two bad years to own ten.
- B. Fine. Sell the agent per seat. Sales stops yelling. For now.
- C. Then spin the agent out. Box is customer one. Free of the parent's P&L.