Safe calls on Zoom only. Then Teams caught up.
For a year, banks move every sensitive call to Zoom. Then Teams ships face checks, free, and the calls drift back.
The Buyer: Amazon will pay 1.6x revenue. Our contact centers need a face checker. Yours checks beautifully.
The Buyer: On our calls. Only ours. You know how that goes.
Outcome: Lost as a feature
You used safety to lock customers onto Zoom. Microsoft matched it for free, and a lock nobody needs is just a feature.
One path that gets here
C · Then ZoomMate attends for her. Priced per meetingB · Then it works for her. Teams and Meet tooB · Check faces on Zoom only. Make them switch