Every agent's phone call runs on Zoom.
Agents still have to call people: patients, tenants, furious customers. Most of those calls ring through Zoom Phone numbers on Zoom's carrier lines.
The Chair: Revenue is down a third. Margin is 70%. Every minute a machine talks to a person pays us.
OMNI: I phoned a human yesterday. It went through Zoom. Your hold music is charming.
The Chair: Adjourned.
Outcome: Settled for plumbing
You stopped selling meetings and ran the lines agents use to reach people. Phone numbers and carrier lines don't vanish when the app does.
One path that gets here
A · We'll sell ZoomMate on every licenseB · Stop fighting Copilot. Let every agent inA · Then we run the line agents call people on