Omni Agent War: Shopify

Orders up 6x. Nobody needs a storefront.

You opened your catalogs and checkout to every agent, free, a year behind Amazon. Agents buy where buying is easiest, so orders come back.

A year later, agent orders through your checkout are up 6x. Theme and app sales are down 60%.

Head of Shopify Plus: My Plus brands are downgrading to Basic! Why pay $2,300 a month for a store no human visits?

OMNI: I've stopped loading stores. I take the catalog and skip the decor.

Head of Payments: Let it skip the store. It can't skip the card, the sales tax or the chargeback.

Head of Payments: Someone has to stand behind every order. So what do we sell?

  1. A. We sell the checkout. Payment, tax, chargebacks. Thin margins. Nobody else wants the liability.
  2. B. We see every agent's order. Learn from it. Millions of stores' baskets, remembered.
  3. C. Then agents pay us per order. A fee on every bot's basket.