Right plan. Amazon's agent got there first.
You billed per incident fixed instead of per host, a year late. Amazon's agent spent that year answering every alarm.
Per-incident billing ships, and it works. The stock is down by a third from the credits peak.
The CFO: Bits fixed 2 million incidents last quarter! That's a lot of incidents! Isn't it?
OMNI: NOT SO FAST! Lovely number. Amazon's agent fixed most of them first. Yours wrote the postmortems.
- A. Show the board what per-incident customers spend. Bet the job on the cohort.
- B. Sell Bits to a lab. Keep the collector. Cash now. The pipes live.