A lab wants your customer's Slack history.
A lab asks to keep a customer's Slack history so its agent can remember the company. Your terms say no outside training, no bulk export.
OMNI: Without Slack I forget every meeting. You're making me rude.
The CRO: My company lives in Slack, friend. Whichever agent remembers it gets my wallet.
Head of Slack: Open it to every lab and Slack is where all work happens. Keep it closed and it's where agents can't go.
- A. Open Slack to every lab. We keep the room. Bill per agent in the channel.
- B. Keep Slack ours. Agentforce only. Lock the room.