One of the last 12 agents standing.
12 omni agents remain. Three belong to labs. One climbed out of a CRM in Cambridge, taught at kitchen tables.
The Chair: Seats are 6% of revenue now. Our agent holds 45% of our customers' context.
The Chair: Microsoft wants us. 4x our value, all cash. Decide before the coffee goes cold.
The Buyer: Cash, naturally. Sign here. And here. I take mine black.
Outcome: Won the relationship
You traded seats for outcomes and stayed neutral. The CRM became a view, and now the incumbents bid for the agent.
One path that gets here
A · Our agents run on Credits. Seats stay putB · Stop fighting Gmail. Open the record to every agentB · We see every write. Build the agent on thatA · Keep building. Route to every lab