The agents found a cheaper payroll.
Per-call pricing starts in January.
The CFO: API revenue tripled! Every agent pays! I've told the analysts twice!
OMNI: NOT SO FAST! A fee for every call? Then I'll call someone cheaper. Payroll isn't a secret.
Calls fall 75% by spring. A buyout fund takes Workday private at 1.4x revenue.
Outcome: Lost as a feature
A toll turned an open system into an expensive one. The agents had other payrolls to call.
One path that gets here
A · We'll sell our agents on Flex CreditsB · Stop fighting Oracle. Open Workday to every agentC · Charge every agent for every call