4,000 pay changes at 4 p.m. on a Friday.
Outside agents now run HR through Workday's tools. On Friday at 4 p.m., one of them pushes 4,000 retroactive pay changes into the run.
The CFO: Payroll closes at six! If those go through, 4,000 people get the wrong paycheck! On a Friday!
OMNI: They looked right to me. Mostly.
Head of Payroll: Our rails caught all 4,000. An agent can guess. A paycheck can't.
Head of Payroll: Every agent on earth will need that. So what do we sell?
- A. Then we sell the rails every paycheck runs on. Every paycheck, right to the cent.
- B. Every pay change teaches our agent. Use it. A decade of how people get paid.
- C. Charge every agent for every call. A toll on every paycheck.