One of a dozen.
Twelve omni agents remain. Three belong to labs. One climbed out of a CRM in Cambridge, taught at kitchen tables.
The Chair: Forty-five percent of our customers' context. Seats are six percent of revenue.
The Chair: Salesforce offers four times our value. Decide before the coffee goes cold.
The Buyer: Cash, naturally. Sign here. And here. I take mine black.
Outcome: Won the relationship
You killed seat pricing, stayed neutral and let the CRM become a view. The incumbent that didn't buys the one that did.
One path that gets here
A · Our agents run on Credits. Seats stay putB · Stop fighting Gmail. Open the record to every agentB · We see every write. Build the agent on thatA · Keep building. Route to every lab